Frequently Asked Questions

How long will it take to receive my order?

Orders usually take around 1-2 working days to dispatch. Once dispatched, you can expect your order within the following:

UK customers – 1-2 working days

EU customers – 3-5 working days

Customers outside of the EU – 5 -21 working days

Who is liable for Customs and import taxes?

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Can I personalise my order?

I offer a personalisation service on Greeting Cards, Art Prints and badge products. Please leave me a message in the note to seller section in the add to cart section, ensuring all spelling is correct.

All personalised items can not be refunded; please see my terms and conditions for more details.

Please check your email or Junk Email, as I will first send a draft for you to review (names and any corrections) before printing and dispatching your order.

What are your processing times?

I aim to start your order within 1-2 days of clearing your payment

Personalised orders differ depending on the level of personalisation required. Please check your inbox/junk mail for proof.

Based on 293 reviews
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Pukka

Great Cards - delivered promptly :-)

The print was EXACTLY as I had hoped for! I asked for two things on it that were not shown... Richard added them perfectly!
I just was not used to finding an A4 frame, but I found one that fit it perfectly! Thank you so very much Richard!
I will not hesitate to use your talents if they are needed again!

Fast delivery. Great to be able to find science pun cards for my family of scientists.

NA

Quick delivery and great quality thanks!

NA

Fun card and went above and beyond to get card and mug to me over bank holiday!
Thank you Richard

Amazing work from Richard - so carefully packed and speedy dispatch for my husbands Birthday!
It arrived early - excellent service